How long does it take to process a return?

We accept returns and offer a full refund or exchange on sealed, unused items returned within 30 working days of purchase. Items must be in their original condition and packaging, and securely returned to us.

1. Are your products authentic?

Yes, all our perfumes and Islamic products are 100% authentic. We source directly from trusted manufacturers in the UAE and other reputable suppliers, ensuring genuine quality in every item.

2. Where are your perfumes made?

Our perfumes are sourced mainly from the UAE, including world-renowned fragrance houses in Dubai. We carry top brands known for their quality and lasting scent.

3. Do you offer products for both men and women?

Yes, we offer a wide range of perfumes, modest clothing, and accessories for men, women, and unisex preferences. Whether you're looking for an elegant abaya or a luxurious men's fragrance, we have something for everyone.

4. What sizes do you offer in clothing?

We stock a variety of sizes to suit different body types, including standard and plus sizes. Each product page includes a size guide to help you choose the best fit.

5. Do you ship internationally?

Currently, we offer delivery across the UK, with international shipping available on request. Please contact us for details and shipping rates outside the UK.

6. How long does delivery take?

Orders are typically processed within 1–2 business days. UK delivery usually takes 2–5 working days. Express shipping options are also available at checkout.

7. Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of purchase, provided the item is unused and in its original packaging. Please check our Returns Policy for full details.

8. What payment methods do you accept?

We accept all major debit and credit cards, PayPal, and other secure payment options at checkout.

9. Do your perfumes last long?

Yes, we only stock high-quality, long-lasting perfumes. Many of our fragrances are oil-based or made with premium ingredients for extended wear.

10. Do you sell prayer accessories or Islamic gifts?

Yes! We offer a range of Islamic essentials such as prayer mats, tasbihs (prayer beads), Islamic books, and gift sets suitable for Ramadan, Eid, weddings, and more.

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